FAQs have been shared, below, in an effort to provide helpful information more promptly.
What is the status of my order?
Due to increased demand over the winter holiday period, orders may require additional processing time. If you placed an order between December 17 - January 5th you can expect delivery within 4-8 weeks of your order date. Delivery for more recent orders can be expected within 2-4 weeks of the order date.
Can I track my order?
You will receive a confirmation email when your order is successfully received by our team. FedEx tracking information will later be sent, again by email, as soon as the shipment is released.
I placed an order. Can I add or remove items in my order?
We are unable to edit items in existing orders but would encourage you to place a second order for any additional items that interest you.
Can I cancel my order?
We are unable to cancel orders once they are processed. If you encounter a technical issue that results in a duplicate order, though, please do reach out to us.
I still have a question. Who can I contact?
Please fill out the form, here, and a member of our team will reach out to you.